Process Innovation refers not only to specific production processes but also plant technology, organizational structure, business practices, policies, procedures and performance standards. At the beginning of each project, we analyze the capability of our plant, equipment and personnel to meet the new challenge. During the design review, we identify all customer requirements and possible product requirements that are not defined by the customer.
For example, a customer may specify a critical locking feature width dimension on the part print. We will list that dimension as a critical characteristic on our control plan. We may also list the minimum force required to break that lock and use that force test as a control during every production run. By incorporating performance tests into our manufacturing processes, we more fully understand the improvements that can be made to improve part quality. The improvements can range from adding more water or oil flow through the mold to automated robotics, vision systems and beyond.